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Split shifts are a fact of life in hospitality. The split-shift system — where staff work a morning shift and an evening shift with a long unpaid break in between — can be efficient for businesses but gruelling for employees. This article explores the legal framework around split shifts in the UK, best practices for fair scheduling, and how to minimise the impact on your team's wellbeing while keeping your business running smoothly.

Paper rotas look like the frugal choice — just a printer, some paper, and a pin on the wall. But when you factor in the manager time spent writing them, the errors from illegible handwriting, the lack of real-time visibility, and the payroll mistakes caused by missed clock-ins, paper rotas can cost your business thousands every year. Digital scheduling software pays for itself many times over.

Hospitality businesses collect more data than most managers realise: customer payment details, staff bank accounts, addresses, and personal information. A data breach can mean fines, reputational damage, and legal action. This article covers the practical steps every venue needs to take to protect sensitive data and stay compliant with UK data protection law.

In March 2023, Samsung's semiconductor division allowed engineers to use ChatGPT. Just three weeks later, proprietary source code, equipment measurement data, and internal meeting notes had been uploaded to the AI chatbot — exposing trade secrets to OpenAI's training pipeline. The incident triggered a company-wide ban on generative AI tools and sent shockwaves through the tech industry, prompting companies like Amazon, JPMorgan, and SK hynix to rethink their own AI policies.

Step-by-step guide on how to kill an app on mobile devices. Learn the quick and effective methods for closing apps on both Android and iOS.

The optimal time to publish your staff rota balances giving employees adequate notice with meeting business needs. Aim for early publication, incorporating flexibility, to benefit both your staff and organisation.

Unlock the secrets to attracting and retaining top talent in the retail industry through innovative recruitment methods, employee development programs, and a supportive workplace culture.

Discover essential tips and strategies to ensure operational efficiency and productivity even with a reduced workforce.

For many bars, uniforms are a staple – a way to project a professional image and create a sense of team spirit. But are uniforms really the best way to dress your bar staff? Let's explore both sides of the cocktail shaker.

Calling all cafes, restaurants, and tea shops! Did you know that 21st April is National Tea Day… and it’s a steaming cup of opportunity to attract new customers and delight your existing ones.

Pubs are the cornerstone of many communities: a place to unwind, socialise, and enjoy a good drink. But in a competitive market, and especially during a cost of living crisis, attracting new customers and keeping the regulars happy can be a challenge.

Flexible working refers to arrangements that offer employees greater flexibility in when, where, and how they work. It enables a better work-life balance, improves employee satisfaction, and boosts productivity.