Blog

Calling all cafes, restaurants, and tea shops! Did you know that 21st April is National Tea Day… and it’s a steaming cup of opportunity to attract new customers and delight your existing ones.

Pubs are the cornerstone of many communities: a place to unwind, socialise, and enjoy a good drink. But in a competitive market, and especially during a cost of living crisis, attracting new customers and keeping the regulars happy can be a challenge.

Flexible working refers to arrangements that offer employees greater flexibility in when, where, and how they work. It enables a better work-life balance, improves employee satisfaction, and boosts productivity.

The DuPont 12-hour rotating plan is a shift rotation system designed to maximise efficiency and productivity in industries by utilising 12-hour shifts alternating between day and night schedules. This approach offers benefits such as continuous operations, reduced overtime costs, improved work-life balance for employees, and predictable schedules for better planning.

Employee onboarding is vital for integrating new hires into the company culture, clarifying expectations, and equipping them with the tools to succeed. Effective onboarding fosters engagement, accelerates productivity, and promotes long-term retention, laying a strong foundation for organisational success.

To ensure employee happiness with a good rota, prioritise fairness, flexibility, and communication. Provide transparent scheduling, accommodate personal needs, and actively seek employee input.

Cost-saving strategies for the hospitality industry facing rising costs and budget-conscious customers. It covers reducing food waste with creative leftover menus and portion control, along with composting for fertiliser. Procurement tips include buying "wonky" produce and negotiating with suppliers. Energy-saving methods include maximising natural light, and using energy-efficient appliances. Technology like scheduling and inventory management software is recommended. Building a loyal team can be achieved through cross-training, flexible work options, and staff discounts.

Businesses waste time and risk errors with manual scheduling and timesheets. AceRota automates these tasks, improving accuracy, communication, and employee satisfaction. It offers real-time tracking, data insights, and compliance with labour laws. AceRota goes beyond timekeeping, managing leave, costs, and even integrating with performance management systems. By streamlining these processes, businesses can free up time, improve efficiency, and empower their workforce.

A new law making it illegal for employers to withhold tips from staff, and addressing the fair distribution of tips in the hospitality industry, received Royal Assent in 2023. The Employment (Allocation of Tips) Act 2023 benefits up to 2 million UK workers and is now in force. As an employer, you need to ensure your business is compliant - or risk a fine.